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Introduction
Last updated: January 2024
Look, we're architects, not data miners. But yeah, running a modern studio means we collect some info when you reach out or browse our site. This policy breaks down what we gather, why we need it, and how we keep it safe.
We're based in Vancouver, BC, which means we follow Canadian privacy laws - specifically PIPEDA. We take this stuff seriously because trust matters in our line of work.
Information We Collect
When you get in touch or work with us, here's what we might collect:
Contact Details
- Name and company info
- Email address
- Phone numbers
- Mailing address
Project Information
- Property details and locations
- Budget ranges
- Timeline expectations
- Design preferences
Technical Stuff
- IP address
- Browser type
- Device information
- Pages you visited
Communication Records
- Emails we've exchanged
- Meeting notes
- Project documentation
- Consultation records
How We Use Your Information
We're not selling your data or anything sketchy like that. Here's what we actually do with it:
Project Work - Managing your architectural projects, sending proposals, keeping you updated on progress
Communication - Responding to inquiries, scheduling consultations, following up on meetings
Service Improvement - Understanding what works and what doesn't on our website
Legal Stuff - Contracts, permits, compliance with building codes and regulations
Marketing - Sending newsletters or project updates (but only if you've said it's cool)
Your Privacy Rights
Under Canadian privacy law, you've got some solid rights. Here's what you can do:
Access | Ask us what info we've got on you |
Correction | Fix anything that's wrong or outdated |
Deletion | Request we delete your data (with some legal exceptions) |
Opt-Out | Unsubscribe from marketing emails anytime |
Withdraw Consent | Change your mind about how we use your info |
Data Portability | Get a copy of your data in a usable format |
Just shoot us an email at contact@yorvanthquinthal.info and we'll take care of it. Usually within a couple weeks.
Data Security
We use industry-standard security measures to protect your information:
Encrypted Connections
SSL/TLS encryption for all data transmitted through our website
Secure Storage
Data stored on protected servers with regular backups
Access Control
Only authorized team members can access client information
Regular Updates
We keep our systems patched and up-to-date
That said, no system is 100% bulletproof. We do our best, but can't guarantee absolute security. If there's ever a breach, we'll let you know ASAP.
How Long We Keep Your Data
We don't keep stuff forever. Here's the general timeline:
- Active Projects: Throughout the project and for 7 years after completion (standard practice for architectural records)
- Inquiries: Up to 2 years if we don't end up working together
- Marketing Lists: Until you unsubscribe or we clean out inactive contacts
- Financial Records: 7 years for tax purposes (Canadian law requires this)
After that, we securely delete or anonymize the data. Some stuff we're legally required to keep longer, but that's pretty rare.
Third-Party Links
Our site might link to other websites - supplier catalogs, material databases, that kind of thing. Once you click through to another site, you're on their turf and their privacy policy applies, not ours.
We try to only link to reputable sites, but we can't control what they do with your data. Always worth checking their privacy policies if you're concerned.
Children's Privacy
Our services aren't aimed at anyone under 18. We don't knowingly collect information from kids. If you're a parent and think we might've accidentally collected info about your child, get in touch and we'll delete it right away.
Changes to This Policy
We might update this policy from time to time - maybe the law changes, maybe we add new services. When we do, we'll update the date at the top and post the new version here.
For major changes, we'll send an email to let you know. Otherwise, checking this page occasionally is a good idea if you're curious about how we handle your data.
Questions or Concerns?
If you've got questions about this privacy policy or how we handle your data, we're here to chat.
Get in Touch
Yorvanth Quinthal Architectural Studio
1425 West Pender Street, Suite 302, Vancouver, BC V6G 2S3
If you're not satisfied with our response, you can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website.